About
I'm Nick, a passionate IT professional based in Galesburg, IL, with a knack for technology and a love for all things culinary. With a background that's as diverse as my interests, I bring a unique blend of skills and experiences to the table.
-
May 2021-Present (2.5+ yrs)
Knoxville Community Unit School District #202
IT Director
As the IT Director, I manage the entire IT department, overseeing team members, budgets, regulatory compliance, and technology requirements. I lead projects spanning network infrastructure, hardware, software, telecommunications, and more, optimizing departmental workflows through policy creation. In my role, I successfully upgraded all district servers, firewalls, desktops, laptops, and networking switches within a year, advocated for a software migration for improved user interface, and implemented ConnectWise Control and Freshdesk, enhancing remote support and ticket management, respectively.
-
October 2018-May 2021 (2.5 yrs)
NAEIR
Software Developer
As a Software Developer, I took charge of IT infrastructure administration, ensuring prompt resolution of system support needs and addressing performance and capacity-related issues. I employed Agile principles in desktop and web application development, overseeing the entire programming life cycle from coding to testing and deployment. By collaborating with customers, I identified opportunities for automated processes and devised innovative solutions, achieving notable successes such as reducing site downtime to zero through virtual CPU reconfiguration and optimizing network speed while cutting subscription costs through account streamlining. Additionally, I consolidated application architecture and data synchronization processes, significantly reducing management time by consolidating systems into a single Git repository.
-
April 2013 - October 2018 (5.5 yrs)
City of Galesburg
Information Systems Tech
As an Information Systems Technician, I conducted root cause analysis on application bugs, utilizing Python, PLC, and SCADA development to enhance system performance. I provided comprehensive technical support for both hardware and software, maximizing security and performance while leading system migration initiatives. Serving as the primary contact for technical issues and software releases, I established a deployment protocol for efficient software installations through a Microsoft WDS server. Additionally, I designed an Android application, enhancing information processing and optimizing website traffic.
